Frequently Asked Questions

Find answers to common questions about our service

IMPORTANT: ALL SALES ARE FINAL

We do not offer refunds for any reason. Please verify platform, region, and product details before purchasing. See our Refund Policy for full details.

Orders & Delivery

Payments & Pricing

Keys & Activation

Refunds Policy

Account & Security

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Frequently Asked Questions

Orders & Delivery

How do I receive my key after purchase?

How long does delivery take?

Can I track my order?

What happens if I don't receive my key?

Payments & Pricing

What payment methods do you accept?

Is it safe to pay on your website?

Do prices include VAT?

What currency are prices in?

Keys & Activation

How do I redeem my game key?

What if my key doesn't work?

Are your keys region-locked?

Where do your keys come from?

Refunds Policy

What is your refund policy?

Why don't you offer refunds?

What if I bought the wrong product?

Can I get a refund if I change my mind?

What if I already own the game?

What happens if I file a chargeback?

Account & Security

How do I create an account?

I forgot my password. What do I do?

How do I delete my account?

Still have questions?